About Me


I'm Errol L. Pierre, a business executive, leadership coach, healthcare strategist, public speaker, professor, and writer.

For the past 17 years, I've been relentlessly pursuing health equity, while helping those around me reach their personal and professional aspirations. I’ve worked at the largest for-profit and non-profit health plans in New York, taught and given guest lectures at Ivy League institutions, and have spoken in front of large crowds all over the world as a healthcare thought leader. But, I actually ended up in healthcare by accident; though some say it was destiny. In 2003, the chief operating officer of the largest health plan in New York met me working in a beauty salon over the summer while I was a sophomore in college. She said something about me led her to believe shampoo wasn't my full-time job and that one day I would be going places. She asked me for my resume, and I started working for her as an intern later that fall. 16 years later, through many unforeseen turn of events, I became the chief operating officer of that same company. I moved from the cubicle to the corner office. Now, I dedicate my career to helping other professionals follow my footsteps.
Healthcare is at its best when it is local. That is why I have purposefully lived in the Bronx for the past 20 years; a county rated 62 out of 62 in health outcomes. I graduated from Fordham University with a bachelor's degree in Business Administration with a concentration in Finance. I went back to school to obtain my master's degree in Health Policy and Financial Management from New York University after President Obama passed the Affordable Care Act. Now, I'm a doctoral candidate at the Zicklin School of Business as Baruch College focusing on health economics. I plan on completing my program in 2021. In the meantime, I'm an adjunct professor at Molloy College teaching Health Economics in their Healthcare MBA program.

When I am not working or teaching, I am an avid art collector and spend time buying and promoting art from the Haitian and African Diaspora. In 2017, I was the executive producer of a documentary film entitled “1804: The Hidden History of Haiti”, directed by Tariq Nasheed. I also volunteer for various non-profit organizations. I'm a board member of the Arthur Ashe Institute for Urban Health, MediNova New York, and the One Hundred Black Men. As a Fordham University alum, I am a member of the President's Council and serve on their Athletic Advisory committee. While I've been recognized by many non-profits and business organizations for the work I've done in the community, the award I am the proudest of my dad's smile at my NYU graduation. As a Haitian immigrant, seeing me graduate made one of his dreams come true.

My Experience

Healthfirst, Inc.

Senior Vice President, State Programs

New York, NY

5/2019 — Present

Recruited by the President and CEO to head up a new division named State Programs, report directly to her. Responsible for profit/loss, strategic planning, growth, and public policy for Medicaid and Long-Term Care divisions of the company generating $9 billion in revenue annually and representing over 1.2 million members.

Serve as the face of the company, representing Healthfirst externally for all public relations, advocacy, and outreach initiatives. Actively promote the public image of the company advancing brand value.

Serve as a key member of the Healthfirst Executive Leadership Team and a key advisor to the President and CEO. Lead as a board member of Healthfirst PHSP, a subsidiary company of Healthfirst, facilitating all board meetings and corporate governance activities.

Within a year, re-organized the team and grew membership by more than 3% resulting in revenue growth of 6% and Healthfirst becoming the fastest growing plan in New York City, Long Island, and Hudson Valley.

Executive Sponsor of a year long medical cost management initiative on target to achieve more than $120M in savings by December 2020.

Selected by the CEO in September 2019 to co-lead the Healthfirst Diversity, Equity, and Inclusion efforts across the company, which includes the development and launch of the Healthfirst Foundation, created in 2020 to promote Health Equity and dismantle systemic racism in the communities we serve.

Anthem (Empire BlueCross BlueShield)

Chief Operating Officer, Commercial Business

New York, NY

2/2018 — 4/2019

Drove the execution of the annual growth strategy through various programs and practices that were developed and implemented timely

Sales and operational results included:

Launching a new small employer physician network that led to a 12% increase in sales.

Streamlining small employer operations improving inquiry turnaround time to under 48 hours with 95% reliability.

Overhauled all operational metrics and dashboards leading to market leading customer satisfaction scores (93%) and improved implementation timeliness by 3 days.

Executed upon a strategic plan to enhance our hospital network pricing and competitiveness by more than 25%.

As the P/L leader of the Individual market, successfully launched new EPO health plans with telemedicine and enhanced physician access rules resulting in a 30% improvement in profit margin and over $20 million in cost savings. Additionally, led a cross-functional team responsible for expanding our service area to 20 additional counties in New York State.

Oversaw a one-year system migration project that moved 80% of our large employer business from our legacy claims systems to the Anthem branded system with 100% employer retention in 2018.

Implemented a new, home grown pharmacy benefit manager for several large employers on July 1, 2018 with little to no administrative issues or negative customer impacts.

Molloy College

Adjunct Professor

Rockville Centre, NY

5/2014 — Present

Teach multiple three (3) credit, 5,070-minute classes to roughly 15-20 graduate students each semester in the Healthcare MBA program. Courses include: Health Economics, Managerial Accounting, and Finance for Health Professionals.

Deliver comprehensive lesson plans, lectures, and seminars. Examine and grade assignments, essays, and class presentations. Hold office hours for students in need of extra assistance with demanding work schedules or coursework.

Healthfirst, Inc.

Vice President, Medicaid & Commercial Markets

New York, NY

4/2015 — 1/2018

Led a team of +275 product and sales associates focused on launching and managing the financial performance of various health insurance products while strategically selling and retaining a 1.4M member book of business that generates over $6.2B in premium revenue annually.

Exceeded profit margin targets by roughly 3% generating over $132M in profit across all Medicaid and Commercial products in 2016. Currently exceeding 2017 membership and profit margin forecasts.

Launched Healthfirst Insurance Company (HFIC) in 2017, a new subsidiary of Healthfirst, Inc. built to offer Commercial health insurance products to individuals and small employers. Led the development and execution of the product, network, sales and operational strategy while serving as a Director of the new company. Enrolled close to 100 small businesses with nearly 300 appointed brokers through Q1-2017 focused on measured, profitable growth.

Built an “Inside Sales Retention Call Unit” in response to market forces and retention challenges. The unit increased productivity by 50% and was expanded from 8 sales representatives to 60 in 12 months resulting in a 13% improvement in Health Exchange retention.

Successfully transitioned 18+ sales and/or product associates to promotional roles within the company increasing the department's “high performer” employee retention rates and exceeding the corporate-wide average.

Assistant Vice President, Product Management

New York, NY

10/2012 — 4/2015

Represented the company publicly as the media relations lead handling all healthcare reform inquiries and messaging through various media outlets including television, newspaper, seminars, panels, and online.

Created an optional, market leading benefit enhancements for members to receive adult dental/vision benefits yielding a 3% increase in revenue and a 70% uptake in the new benefit offerings. Healthfirst's Qualified Health Plan (QHP) products.

Worked cross-functionally to improve operational efficiencies that reduced the administrative expenses for the QHP by roughly $32 per member per month from 2014 to 2015. Championed dramatic improvements in enrollment/billing and phone call reductions, which represented most of the savings year over year.

Developed and implemented a 5 year retail strategic plan that measured the productivity of Healthfirst's community offices, retired inefficient offices, expanded cost effective offices, and built 6 new offices that ranged from mall kiosks to shared spaces improving “cost per sale” metrics by 22% in 18 months.

Anthem (Empire BlueCross BlueShield)

Chief of Staff/Director, Office of the President

New York, NY

1/2012 — 9/2012

Served as the business lead for 13 high level strategic initiatives positively impacting the profitability of 5M insured lives.

Led the strategic and operational readiness planning for the NY State Health Exchange. This included operational assessments, competitive intelligence, network analyses, and health policy considerations for 2014 implementation.

Led and facilitated all CEO staff meetings organizing and maintaining membership forecasts, the annual operating plan, and quarterly reports to the Anthem Executive Leadership team.

Selected as one of the youngest employees into the Business Excellence Program, a leadership development program designed for health care executives recognized for their growth potential.

Small Group Sales/Account Management Manager

New York, NY

1/2010 — 10/2012

Led a sales executive team responsible for managing over 1,500 brokers/agents and growing a book of business with 90% retention and over 38k member sales.

Executed and managed the sales of +2,000 new dental members increasing product penetration by 10%.

Exceeded medical/vision sales targets by 22% in a NY market facing economic downturn.

Business Development Consultant

New York, NY

4/2008 — 12/2009

Designed business development initiatives that assist in managing the profit/loss of the 2-2,500 Market.

Senior Business Development Specialist

New York, NY

6/2007 — 3/2008

Assisted in launching three medical insurance products in 2007 increasing retention from 88.3% to 88.7%.

Market Research Analyst

New York, NY

5/2005 — 5/2007

Designed a homegrown forecasting predictability model shortening the sales planning process by 2 months.



  • Baruch College, Zicklin School of Business
    9/2018 — Present
    Executive Doctorate in Business — Healthcare Concentration
  • New York University, Wagner School of Public Service
    9/2009 — 5/2013
    Masters of Public Administration — Health Policy & Financial Management
  • Indiana University, Kelley School of Business
    1/2009 — 1/2010
    Kelley Executive Partners — Anthem Business Excellence Program
  • John Hopkins University, Carey School of Business
    4/2007 — 4/2008
    American Health Insurance Plans (AHIP) — Minority Management Development Program


  • Fordham University, Gabelli School of Business
    9/2001 — 5/2005
    Bachelor of Science — Business Administration; Concentration: Finance

Activities & Awards


  • One Hundred Black Men Board Member, Co-Chair: Health & Wellness
  • NOAH NY Haiti Medical Mission Volunteer
  • West Side YMCA Board Member, Co-Chair: Health & Wellness
  • Arthur Ashe Institute of Urban Health Board Member
  • Fordham University President's Circle / Athletic Advisory Member
  • Medinova Board Member / Haiti Humanitarian Trip Volunteer
  • 100 Black Men Board Member / National Health & Wellness Committee
  • Teen Career Connection Summer Internship Program Mentor / Sponsor
  • Yonkers Health Equity Council


  • West Side YMCA's Summer Internship Mentor of the Year Award
  • National Association of Health Services Executives Percy Allen II Award
  • YMCA of Greater NY's Volunteer of the Year Award
  • Network Journal's 40 under Forty Award
  • Carib News — Power 100 inductee
  • Aesclepius Medical Society (AMS) — Outstanding Community Service Award
  • 100 Black Men — Outstanding & Dedicated Service Award
  • National Organization for the Advancement of Haitians (NOAH) — Home Award
  • Schneps Communication & Star Network — Stars Under 40 Award Recipient
  • Fordham University — Track & Field’s Jose Benitez Award
  • West Side YMCA — Spring Arts Gala Honoree

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